Bit & GrainBit & Grain
Customer-facing tools

Ask the happy customers. Earn the next ten.

Pro

When a job closes paid, send a polite, branded review request to the customer. They click through to your Google Business Profile, your Yelp page, or wherever you collect reviews, without you cold-asking face-to-face. The reviews you earn become the proof that converts the next prospect on your website.

How review requests work

Configure your review-request email once: subject line, body copy, and the destination (your Google Business Profile, your Yelp listing, your Facebook reviews, or any URL you choose). Brand the email with your logo and colors.

Trigger a request manually from a closed job, or set it to auto-send on a schedule (e.g., 3 days after invoice paid). The customer gets a clean branded email with one clear call-to-action: leave a review at the destination you chose.

  • Customizable subject + body + destination URL.
  • Branded with your logo + colors.
  • Manual send from any closed job, or auto-send on a configurable trigger.
  • Per-request status tracked (sent, opened, clicked).
  • Skip a customer when you know they're not the review-leaving type.

Why we keep this honest and simple

We market what's real: email-led review requests with status tracking. We don't claim a magic review-generation engine, gated review filtering (where you preview the review before it goes public, a practice review platforms increasingly disallow), or AI-written customer reviews. Those promises don't hold up.

What does work: politely asking happy customers, at the right moment, with one clear link. That's the surface we ship today.

  • Email request with one clear destination URL.
  • Status tracking, sent, opened, clicked.
  • Per-customer skip when you know they're not the right ask.
  • We do NOT write reviews for customers. We do NOT filter reviews before they go public.

Why this is on Pro

Review requests are a customer-touching surface, they go out from your branded email domain (or from a Bit & Grain-managed domain on your behalf), with the same trust and deliverability discipline as your invoice and confirmation emails. That email infrastructure is part of the Pro tier.

What it means in practice: $29/month gets you email-led review requests, the per-job send trigger, status tracking, and the rest of the Pro feature set.

Available on Pro, $29/mo.

Ready to try Reviews & Review Requests?

When a job closes paid, send a polite, branded review request to the customer. They click through to your Google Business Profile, your Yelp page, or wherever you collect reviews, without you cold-asking face-to-face. The reviews you earn become the proof that converts the next prospect on your website.