Bit & Grain vs ServiceM8.
$29/mo flat for unlimited jobs with built-in AI vs $9-149/mo per-job-cap pricing on iPhone-first mobile.
No per-job caps. Real AI workflow built in. $29/mo flat.
Feature comparison.
Every row sourced from ServiceM8’s public marketing pages (servicem8.com/features and servicem8.com/au/pricing) accessed 2026-05-13.
| Feature | Bit & Grain | ServiceM8 |
|---|---|---|
Starting price ServiceM8 Starter caps at 15 jobs/month; price climbs as you exceed the cap. | $29/mo flat (unlimited jobs) | $9/mo (Starter, 15 jobs/mo) |
Mid tier | $29/mo (no tier ladder) | $29/mo (Plus, 50 jobs/mo) |
Top tier | $29/mo (no tier ladder) | $149/mo (Premium Plus, 1500 jobs/mo) |
Per-job caps Bit & Grain Pro is unlimited jobs; ServiceM8 caps you per tier. | ||
Free tier (no credit card) | ||
Annual contract required | ||
Built-in AI assistant (chat-driven workflow) ServiceM8 ships AI assistant features (job summary, message drafting); Grain AI on Bit & Grain is a chat-driven workflow engine for receipts, mileage, migration, captions. | ||
AI-powered receipt scanning | Pro | |
AI-powered migration / PDF import | Pro | |
iOS app | Coming Q3 2026 | |
Android app ServiceM8 has historically been iPhone-first; Android availability has been limited. | Coming Q3 2026 | |
Route planning | ||
GPS technician tracking | ||
Voice-driven job logging | Pro | |
Estimates / quotes | ||
Invoicing | ||
Scheduling + calendar sync | ||
Service log + change orders | ||
Built-in website builder (publishable per-contractor site) ServiceM8 ships an online-booking widget but not a contractor-side website. | Pro | |
Self-booking widget | Pro | |
Client portal | Beta | |
Two-way SMS Bit & Grain SMS pending A2P 10DLC carrier vetting. | Beta | |
Stripe payments | Pro | |
Mileage tracking (chat tool) | Pro | |
QuickBooks / Xero sync ServiceM8 leads with Xero (Australian-origin product); QBO also supported. | ||
Email + chat support |
Why switch from ServiceM8?
Migrate your data in minutes.
Import contacts, jobs, and invoices from PDF or CSV, Grain AI does the parsing. No spreadsheet nightmare to switch.
Ready to switch from ServiceM8?
Free to start. $29/mo flat for unlimited. Cancel anytime.